For Patients

HELPFUL PATIENT RESOURCES

SCHEDULING APPOINTMENTS

All appointments including Breast Imaging, CT, MRI and Ultrasound are scheduled by a referring physician’s office through Radiology Centralized Scheduling at (919) 684-7999.

FINANCIAL AND BILLING QUESTIONS

For complete information regarding insurance, billing and financial assistance, please visit Paying for Care.

If you cannot find what you are looking for or have additional questions, please call our Customer Service Center at (919) 620-4555 (local) or 1-800-782-6945 (toll-free), 8:00 am to 5:00 pm Monday through Friday.

MEDICAL RECORDS

The Department of Radiology does not release medical records. For a copy of your medical records or imaging results report, you may:

  • Print your records, including radiologic imaging studies, from the Duke MyChart patient portal. If you are a new Duke MyChart user and would like to sign up to create an account, please click here.
  • Request a copy from your ordering physician’s office.
  • Submit an Authorization to Release Protected Health Information form to the Medical Information Release Unit. For complete information regarding “How to request your medical records”, please click here.

REQUESTING STUDIES ON CD

Duke University Hospital, Department of Radiology is happy to provide your radiologic study on CD upon written request. Download details: click here

CONTACT US

General Information

Mailing Address:
Duke University Medical Center
Department of Radiology
2301 Erwin Road
Box 3808
Durham, NC 27710
Phone: (919) 684-2711

Chair’s Office

Administrative Manager
Maria Nelson
Duke University Medical Center
Department of Radiology
Room 2560, Red Zone, Duke South
Box 3808
Durham, NC 27710
Phone: (919) 684-7289
Fax: (919) 613-5716