Requesting Studies on CD

Duke University Hospital, Department of Radiology is happy to provide your radiologic study on CD upon written request. An Authorization to Release Protected Health Information form (see “Forms” below) or a signed letter (see requirements listed below) must be submitted to the Radiology Imaging Release Unit. You may mail or fax your request to:

Mailing Address: Contact Info:
Duke University Hospital 
Radiology Imaging Release Unit
Box 3808, Green Zone Room 08CM
Durham, NC 27710

Physical Address:
Duke University Hospital
Radiology Imaging Release Unit
2301 Erwin Road, Room 1512B1
Durham, NC 27710

Phone: (919) 684-7860
Fax: (919) 684-7139

Please be sure to include the following if you are submitting a letter:

  • Name, date of birth, and Duke medical record number if available.
  • Name and address of the individual or institution where to send your copy or person picking up CD.
  • Radiology exam and exam date to be copied.
  • Signature of the patient or legal guardian, and date.
  • If you are submitting a request on behalf of an adult for whom you are the executor or the power of attorney, a copy of your legal documentation must be provided.
  • If you are picking up a CD, please remember to bring your picture ID, it will be required.

If requesting Mammography films, a Mammography Release Acknowledgement must also be completed in addition to an Authorization to Release Protected Health Information form.  Mammography films are picked up at our Duke South Clinic location.

Forms

(Please click to Print the required form below)

Locations

If you would like to pick up your images, please indicate which location is most convenient for you.

Duke University Hospital Contact Information
Radiology Imaging Release Unit
2301 Erwin Road, Room 1512B1
Box 3808
Durham, NC 27710
Phone (919) 684-7285    Fax (919) 684-7139
Hours of operation:
24 hours every day

Duke South Clinic Contact Information
Radiology Imaging Release Unit
20 Medicine Circle
Clinic 2E –Red Zone, Room 24215
Box 3808
Durham, NC 27710
Phone (919) 684-7616   Fax (919) 613-6507
Hours of Operation:
Monday -Friday  7:30am-5:30pm

Request Medical Records

The Department of Radiology does not release medical records.  For a copy of your medical records or imaging results report you may:

  • Request a copy from your ordering physician’s office.
  • Submit an Authorization to Release Protected Health Information form to the Medical Information Release Unit. For  complete information regarding “How to reqeust your medical records”, please click here.
  • Print your records, including radiologic imaging studies, from the Duke MyChart patient portal .  Please note that the ordering physician has to release your study to your account before it can be viewed on the patient portal.

If you were a previous Duke HealthView user and need instructions for accessing your Duke MyChart account for the 1st time, please click here.

If you are a new Duke MyChart user and would like to sign up to create an account, please click here.


Outside Studies

If you are bringing radiology studies from an outside institution, please ask your provider to put your studies on a CD-ROM in DICOM format.